Invoices & Billing

At NameRetailer, we believe in providing a seamless and transparent billing experience for our customers. Our invoicing process is simple, automated, and ensures that you have immediate access to all necessary billing details right after placing an order.

This page explains how our invoices and billing system works, how you can access your invoices, and what to do in case of any billing-related queries.

1. Order Confirmation & Invoice Generation

As soon as you successfully place an order on NameRetailer, our system automatically generates an order confirmation email. This email serves as both your order receipt and invoice, containing all relevant details about your purchase.

✔ Instant Confirmation – No waiting time! Your invoice is sent immediately after your order is placed.
✔ Complete Billing Details – The email contains all necessary transaction details, including the order ID, payment method, and itemized breakdown of charges.
✔ Easy Record Keeping – You can always refer back to your email for invoice details whenever needed.

2. How to Access Your Invoice?

Your invoice is automatically sent to the email address you provided at checkout. Here’s how you can access it:

🔹 Check Your Email – Look for an email from support@nameretailer.com with the subject “Order Confirmation – Invoice Attached.”
🔹 Download & Save – You can download the invoice as a PDF file for your records.
🔹 Print Your Invoice – If needed, you can print a hard copy directly from your email.

If you did not receive your invoice email, please check your spam/junk folder or contact our support team for assistance.

3. Invoice Details Included

Each invoice contains the following details for full transparency:

📌 Order ID: A unique reference number for your transaction.
📌 Billing Information: Your name and email address used for the purchase.
📌 Payment Method: Whether you paid via PayPal, Stripe, Credit Card, or Debit Card.
📌 Transaction Summary: A detailed breakdown of the items purchased.
📌 Total Amount Paid: Including applicable taxes or processing fees (if any).
📌 Purchase Date & Time: The exact timestamp of your transaction.
📌 Refund Policy Reminder: A short note about our refund terms and conditions.

4. Can I Request a Separate Invoice?

Since our system automatically generates invoices, we do not issue manual invoices separately. However, if you require any modifications or need the invoice to be resent, please contact our support team.

📧 Email: support@nameretailer.com
📞 Phone: [Your Contact Number]

We’ll be happy to assist you in retrieving or re-sending your invoice.

5. Billing & Payment Issues

If you encounter any billing-related concerns, please check the following:

✅ Double-Charged Payment? – Contact us immediately with your transaction details, and we’ll resolve it.
✅ Incorrect Billing Details? – Ensure the correct email was provided during checkout.
✅ Invoice Not Received? – Check your spam/junk folder or request a re-send from our support team.
✅ Refund or Payment Dispute? – Refer to our [Refund Policy] page for detailed guidelines.